This restaurant was originally named "The Pizza
Man" and is located just outside my hometown in Hudson, New Hampshire.
Within the past two years, the restaurant has undergone some serious
re-branding, which includes building renovations as well as renaming the
company as Rocco's Pizza Bar and Grill. The restaurant added new items to the
menu and designed a bar lounge seating area, which is separate from the main
dining room, to accommodate a variety of guests.
Most relatively, Rocco’s created a Facebook Business Page to
generate an online presence for networking through social media. This online
tool is an excellent communication strategy used to inform guests about current specials and
possibly attract prospective customers.
Since its initial opening, the pizza place has easily maintained
a strong reputation for providing great food. One may ask, "If the
restaurant is doing well, then why change it? The answer to that question is
simple- the Rocco’s team felt they could provide the same quality food and
service to a larger audience and wanted to make more people happy; therefore
they made the necessary modifications to attract a mass clientele.
Keeping this company background in mind, Rocco's also excels in
its use of social media to promote their business. Multiple times a week, I
come across posts from their company on my news feed. The content of these
posts include:
* Information on
lunch or dinner specials
* Photos of their
featured food items
* Photos of their
seasonal/holiday cocktails
* Special offers
or discounts
I believe Rocco's is successful with their efforts of using
Social Media because they stay on top of their Facebook Business Page! Their
up-to-date and active presence on Facebook portrays the restaurant’s image for
being highly organized, consistent, and shows they care about their customers
(This is a crucial message to relay to both current and prospective guests!)
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